FAQ's

WHY DON’T YOU OFFER FREE SHIPPING?

Our shipping rates are calculated directly from different courier services TCS, Leopards Courier, based on your package’s weight and the distance of delivering it, plus a small handling fee. This helps us to maintain the lowest prices for our products and continue to lower our prices whenever we can.

HOW MUCH TIME FOR PROCESSING AND SHIPPING TAKE?

Generally, packages leave our facility within a couple of days; occasionally we may be a little behind due to a holiday or order rush. From start to finish your order is processed, filled, and shipped by human beings! For additional information regarding our shipping policies please visit our shipping page.

CAN I ADD TO MY ORDER AFTER IT’S PLACED?

No actually you for that reason, you have to place a new order.

DO YOU SHIP INTERNATIONALLY?

We are based in Lahore and our shipment services only limited to Lahore.

ARE ALL OF YOUR PRODUCTS NATURAL OR ORGANIC?

We make an effort to sell natural and organic items at whatever possible. On the off chance that an item isn’t natural, it is developed without synthetic compounds, or wild harvested.

ARE YOUR ESSENTIAL OILS THERAPEUTIC GRADE? CAN THEY BE INGESTED?

The essential oils offered by Pansaar Herbs are 100% pure essential oils. Our essential oil line is suitable for aromatherapy, cosmetics, and for the production of body care products. Due to regulatory concerns, we are unable to recommend them for internal use. Pure essential oils such as ours are extremely concentrated and many of them are dangerous if ingested. So it is advised to ask a physician before taking any of the medication.

CAN I RETURN A PRODUCT? WHAT IF I RECEIVED THE WRONG ITEM OR MY ORDER WAS DAMAGED?

Yes, only if we mistakenly send the wrong order, but actually we don’t have any product return or damaged product policy.

HOW CAN I ORDER ONLINE AND WHAT PAYMENT METHODS ARE ACCEPTED?

Yes, you can order online. We are doing business online for the last five years and taking online orders as well. We have two types of payment methods for our online services. We provide cash on deliver payment method as well as Jazz Cash.


CAN I ORDER FROM ANY OTHER SITES PAGES FOR YOUR PRODUCTS TOO?

We do not support any other site/page promoting or selling our products. We only claim those products ordered from our official website www.Pansaar.com

HOW CAN I TRACK MY ORDER?

You can always track your order by dialing at:

IF THE ORDER IS LATE THAN THE DELIVERY TIME, THEN WHAT SHOULD I DO?

First you can call us to track your order status; we will be more than happy to hear all kind of feedbacks from you.

ARE ALL OUR HERBS PRODUCTS SAFE TO USE?

Yes, all of our products are safe to use and provide excellent results.

THERE ARE ANY SIDE EFFECTS OF YOUR PRODUCTS?

No. Our all products are herbal and made of natural ingredients and carries no side effects at all. However, if you previously have an allergic reaction to some natural herbs, you might get problems, therefore we suggest to consult one of our physicians before getting any of our herbal medication.

CAN YOU RECOMMEND WHAT PRODUCT SHOULD I USE?

Depending on your health issues or diseases, our virtual Hakeem will prescribe you a medicine. Other than that you can visit our Address.

WHAT ARE YOUR WORKING HOURS?

Our working hours are from 10AM to 10PM.